Help Center

Frequently Asked Questions

• Contact Us
  • » About US. Who we are?
  • » How do I contact you?
• Order Status
  • » How do I cancel an order?
  • » How do I check the status of my order?
  • » How do I correct an error on my order?
  • » My order never arrived, what do I do?
• Ordering
  • »  What guarantees do you have?
  • » Can i come and pick up the items?
  • » Can I order by phone, fax, or any other?
  • » Can I pay using a Money Order?
  • » Can I track my order online?
  • » Customer Review (Video Testimonials)
  • » Do you sell any refurbished products?
  • » How can I remove an item?
  • » How do I add items to my cart?
  • » How do I check out?
  • » How do I order?
  • » If a price changes, will i be refunded?
  • » Is the ordering process secure?
  • » What about shipping?
  • » What about taxes?
  • » What currency do Myworldphone accept?
  • » What is Google Checkout?
  • » What payment methods do you accept?
  • » When will my order arrive?
  • » Who is responsible for taxes or duty?
• Payment Options
  • » Can I have multiple billing addresses?
  • » Can you ship to a non-billing address?
  • » International Payment Insturction
  • » Payment without a credit card
  • » What are my payment options?
  • » When will my credit card be charged?
• Return Policies
  • » How do I return an item?
  • » How long will it take to process?
  • » What are your general return policies?
• Shipping Information
  • » Can I expedite shipment?
  • » Can I have multiple shipping addresses?
  • » Can items be rerouted while in transit?
  • » Do I have to pay any import tax?
  • » Do you ship internationally?
  • » How can I change my shipping address?
  • » What is a default shipping address?
  • » What standard shipping do you offer?
  • » When should I insure my package?
  • » When will I receive my order?
  • » Where will my package ship from?
• Technical Questions
  • »  Do I need to buy any service contract?
  • » Can I use it with Verizon or Sprint?
  • » Can I use the charger in my country?
  • » Can i use these phones with my service?
  • » How do I activate Myworldphone sim card?
  • » How do i change A1200 Language?
  • » How do i Change Samsung Bands?
  • » How Do I Connect the US sockets?
  • » How do I setup my browser, Email, MMS?
  • » My Service provider doesn't have sim?
  • » What are GSM Bands 850/900/1800/1900?
  • » What is a GSM Service Provider?
  • » What is a sim card?
  • » What is an Unlocked Phone?
  • » What is Bluetooth?
  • » What is GPRS?
  • » What is GSM?
  • » What is MMS?
  • » Will the phone work in my country?
• Wholesale and Corporate Purchases (B2B)
  • » Can I pick my wholesale order?
  • » Can i still place ordes the Old way?
  • » How do I become a Wholesale customer ?
  • » How do I log in to my wholesale account?
  • » How do I make corporate purchases?
  • » How do I pay for wholesale orders?
  • » How do I place a wholesale order?
  • » How do I track my wholesale shipment?
  • » How long does it take to open an account?
  • » Myworldphone Wholesale B2B Division
  • » What are my wholesale shipping options?
  • » What is the minimum for wholesale order?
  • » Who do I contact for my wholesale order?
  • » Who is your regular corporate customers?
  • » Why buy wholesale from us?
• Warranty Information
  • » What is an extended warrenty cover?
  • » What is my default warranty?
• Children's Guidelines
  • » Our policy for children under 13
• Your Privacy
  • » Details of our Privacy Policy
  • » Opt-In, Opt-Out
• Your Security
  • » Questions about our security policies?