Help Center

The Help Center is designed to help you use our online store and learn a little more about MyWorldPhone.com. You can browse the topics below for answers to some commonly asked questions and view our policies online.

Frequently Asked Questions
Contact Us
»	Email Us
»	Phone Number
»	How do I contact you?
»	About US. Who we are?
Order Status
»	How do I cancel an order?
»	My order never arrived, what do I do?
»	How do I correct an error on my order?
»	How do I check the status of my order?
Ordering
»	How do I order?
»	Is the ordering process secure?
»	What about shipping?
»	What guarantees do you have?
»	What payment methods do you accept?
»	Can I track my order online?
»	What about taxes?
»	How can I remove an item?
»	When will my order arrive?
»	How do I add items to my cart?
»	How do I check out?
»	What currency do Myworldphone accept?
»	Can I order by phone, fax, or any other?
»	Do you sell any refurbished products?
»	If a price changes, will i be refunded?
»	Can i come and pick up the items?
»	What is Google Checkout?
»	Can I pay using a Money Order?
Payment Options
»	What are my payment options?
»	Can I have multiple billing addresses?
»	When will my credit card be charged?
»	Can you ship to a non-billing address?
Return Policies
»	How do I return an item?
»	What are your general return policies?
»	How long will it take to process?
Shipping Information
»	When will I receive my order?
»	What standard shipping do you offer?
»	What is a default shipping address?
»	Where will my package ship from?
»	When should I insure my package?
»	How can I change my shipping address?
»	Do you ship internationally?
»	Can I expedite shipment?
»	Can I have multiple shipping addresses?
»	Can items be rerouted while in transit?
Technical Questions
»	What is an Unlocked Phone?
»	Do I need to buy any service contract?
»	Can I use it with Verizon or Sprint?
»	How do I setup my browser, Email, MMS?
»	What is GSM?
»	What are GSM Bands 850/900/1800/1900?
»	What is a sim card?
»	My Service provider doesn't have sim?
»	What is a GSM Service Provider?
»	What is Bluetooth?
»	What is GPRS?
»	What is MMS?
»	Will the phone work in my country?
»	Can I use the charger in my country?
»	Can i use these phones with my service?
»	How Do I Connect the US sockets?
»	How do i change A1200 Language?
»	How do i Change Samsung Bands?
»	How do I activate Myworldphone sim card?
Wholesale and Corporate Purchases (B2B)
»	How do I become a Wholesale customer?
»	How do I place a wholesale order?
»	How do I track my wholesale shipment?
»	How do I log in to my wholesale account?
»	Can I pick my wholesale order?
»	How do I make corporate purchases?
»	How long does it take to open an account
»	Who do I contact for my wholesale order?
»	Who is your regular corporate customers?
»	What is the minimum for wholesale order?
»	How do I pay for wholesale orders?
»	What are my wholesale shipping options?
»	Why buy wholesale from us?
»	Myworldphone Wholesale B2B Division
»	Can i still place ordes the Old way?
Warranty Information
»	What is my default warranty?
»	What is an extended warrenty cover?

Privacy and Security
Children's Guidelines
»	Our policy for children under 13
Your Privacy
»	Details of our Privacy Policy
»	Opt-In, Opt-Out
Your Security
»	Questions about our security policies?

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MyWorldPhone.com Phone (718)526-0004