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Return Policies: What are your general return policies?
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The return
policy governs any purchase made through our
Myworldphone.com retail website. Myworldphone.com offers
a 7 Days Return Policy for defective items from the date
of arrival (DOA) at your location. Customer's returned
item must meet the requirements stated below in order
for us to accept it.
- Customers are responsible for
return shipping charges. This also applies to
defective items.
- Any item lost in the mail will
not be responsible by Myworldphone.com
- For Item becomes defective beyond
the 7 days of receipt, the customer will have to
contact the manufacturer for further assistance.
Buyer should be aware that merchandize sold at
Myworldphone.com is parallel imported item,
therefore it does not always come with a manufacture
warranty. On most product, we do offer extensive
warranty services. If this service is offered, it
will indicate on the item's product page.
All returned items for refund are subject
to a minimum 15% restocking fee (A defective item can
only be exchanged for the exact same brand new unit).
All returns, for any reason, must be packaged with
instruction booklets and all other supplied accessories
when it was first delivered to you.
Returned item must be double boxed, customer should not
adhere any labels or postage on the product's packaging.
Before you return your items, you must contact us and
receive a Return Merchandise Authorization Number (RMA).
Any returns sent without a RMA number will not be
accepted by Myworldphone. You, the customer, assume all
responsibility for the package until it arrives at our
office.
Please include the following information when returning
an item:
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